Exalify

IELTS Listening · 17

Section 1

You will hear a conversation between a visitor and a staff member at a wildlife rescue centre. Answer Questions 1–8.
Staff: Good morning, welcome to the Riverbank Wildlife Rescue Centre. How can I help you today?
Visitor: Hi, I'd like to book a guided tour for my family. We've never visited before.
Staff: Wonderful! Tours run twice a day, at ten in the morning and at two in the afternoon. Which would suit you best?
Visitor: I think the afternoon one would be better for us, the two o'clock tour.
Staff: Perfect. The tour lasts about ninety minutes and takes you around all the main enclosures.
Visitor: That sounds great. How much does it cost?
Staff: For adults it's twelve pounds each, and children under sixteen pay six pounds. We also have a family ticket for two adults and two children, which costs thirty pounds.
Visitor: The family ticket sounds ideal. There are two adults and two children in our group.
Staff: Lovely, I'll put you down for the family ticket then. Can I take a name for the booking?
Visitor: Yes, it's under Hargreaves. That's H-A-R-G-R-E-A-V-E-S.
Staff: Thank you. Now, on the tour you'll see a variety of animals. We currently care for injured birds, foxes, hedgehogs, and even a few deer.
Visitor: My children love owls. Will we see any?
Staff: Absolutely, the owls are one of our most popular attractions. Our guide will explain how each animal was rescued and how we prepare them for release back into the wild.
Visitor: Do you release most of them?
Staff: Yes, around eighty percent of the animals we treat are eventually returned to their natural habitat. The rest stay with us permanently because their injuries are too serious.
Visitor: That's reassuring. Is there anywhere to eat during our visit?
Staff: There's a small café near the entrance that serves hot drinks, sandwiches, and cakes. It's open from nine until five.
Visitor: Good to know. Should we bring anything special?
Staff: I'd recommend wearing comfortable shoes, as parts of the path can get muddy. And please bring a waterproof jacket if the weather looks uncertain.
Visitor: We'll do that. Is photography allowed?
Staff: Yes, but please don't use flash, as it can frighten the animals. Also, feeding the animals is strictly forbidden for their safety.
Visitor: Understood. One last thing, is there parking available?
Staff: Yes, we have a free car park just behind the visitor centre. It can hold about fifty cars, so there's usually plenty of space.
Visitor: Excellent. Thank you so much for your help.
Staff: You're very welcome. We look forward to seeing you at two o'clock. Enjoy your visit!

Questions 1–8

Complete the sentences and answer the multiple-choice questions. Write NO MORE THAN TWO WORDS AND/OR A NUMBER for the gap-fill answers.
  1. Which tour does the visitor choose?

  2. The guided tour lasts about ________ minutes.

  3. The family ticket for two adults and two children costs ________ pounds.

  4. The booking is made under the name ________.

  5. Around ________ percent of the animals are returned to the wild.

  6. What does the staff member recommend the family bring?

  7. What is strictly forbidden during the visit?

  8. The free car park can hold about ________ cars.

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